Please read these Terms & Conditions carefully before using the Ace333 platform. By creating an account or placing a wager, you confirm that you have read, understood, and agreed to be bound by these terms.
These Terms & Conditions ("Agreement", "Terms") constitute a legally binding agreement between you ("User", "Member", "Player") and Ace333 ("we", "us", "our", "the Platform"), the operator of the online casino and sports betting platform accessible at ace333.cam and its associated subdomains and applications.
By accessing, registering on, or using any part of the Ace333 platform — including placing wagers, claiming bonuses, making deposits, or requesting withdrawals — you acknowledge that you have read these Terms in full, that you understand them, and that you agree to be legally bound by them. If you do not agree to these Terms, you must cease using the Ace333 platform immediately.
Ace333 reserves the right to update or modify these Terms at any time. Continued use of the platform following any such modification constitutes acceptance of the revised Terms. We recommend that all Members review this page periodically for updates.
For the purposes of these Terms, the following definitions shall apply:
To register and maintain an Account on the Ace333 platform, you must satisfy all of the following eligibility requirements at all times:
To register an Account, you must complete the Ace333 registration process by providing accurate personal information including, but not limited to, your full legal name, date of birth, residential address, email address, and a chosen username and password.
KYC Verification: Ace333 reserves the right to request identity verification documents at any stage, including prior to processing any withdrawal. Required documents may include a copy of your national identity card (MyKad), passport, utility bill, or bank statement. Failure to provide satisfactory documentation within the timeframe specified by Ace333 may result in Account suspension and/or withholding of pending withdrawals.
You are solely responsible for maintaining the confidentiality of your Account login credentials. Ace333 shall not be liable for any losses arising from unauthorised access to your Account resulting from your failure to safeguard your credentials. You must notify Ace333 support immediately if you suspect any unauthorised access to your Account.
Ace333 supports a range of Malaysian-approved payment methods for both deposits and withdrawals, including Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, and major Malaysian banks including Maybank, CIMB, Public Bank, RHB, and Hong Leong. Cryptocurrency deposits via BTC and USDT are also accepted.
Deposits: All deposits are credited to your Account balance upon confirmed receipt of funds. Minimum deposit amounts vary by payment method and are displayed at the point of transaction. Ace333 does not charge fees on deposits; however, your payment provider may impose their own charges.
Withdrawals: Withdrawal requests are subject to the completion of KYC verification and satisfaction of any applicable wagering requirements on Bonus Funds. Withdrawal processing times are as follows:
Ace333 reserves the right to request additional verification documents before processing any withdrawal. Withdrawals may only be made to accounts or wallets registered in the same name as the Ace333 Account. Third-party withdrawals are strictly prohibited.
Ace333 offers various promotional incentives to its Members, including welcome bonuses, deposit match bonuses, cashback, reload bonuses, and referral rewards. All bonuses are subject to the specific terms published alongside each promotion, as well as the following general bonus conditions:
All games and betting markets on the Ace333 platform are governed by individual game rules published within each game or market interface. By placing any wager, you confirm that you have read and understood the applicable rules. The following general provisions apply across all games and markets:
Members are strictly prohibited from engaging in the following conduct on or in connection with the Ace333 platform:
Ace333 employs monitoring systems to detect prohibited conduct. Members found in violation will have their Accounts suspended immediately, and all funds within the Account may be forfeited and/or subjected to regulatory reporting.
Ace333 reserves the right to suspend, restrict, or permanently close any Member's Account at its sole discretion, including in the following circumstances:
Members may voluntarily close their Account at any time by contacting Ace333 support. Upon Account closure, any Real Money Balance (subject to clearance of pending verification) will be returned to the Member via their preferred registered payment method. Bonus Funds are not refundable upon Account closure.
To the fullest extent permitted by applicable law, Ace333 shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with:
In any event, Ace333's aggregate liability to any Member in connection with their use of the Platform shall not exceed the total amount of deposits made by that Member to Ace333 in the six (6) calendar months immediately preceding the claim.
Ace333 collects and processes personal data in accordance with its Privacy Policy, which forms an integral part of these Terms and is incorporated herein by reference. By accepting these Terms, you also acknowledge and consent to the data collection and processing practices described in the Privacy Policy.
In summary, Ace333 collects personal information including your name, date of birth, residential address, contact details, and payment information for the purposes of operating your Account, processing transactions, fulfilling KYC obligations, and improving the Platform's services. Your data is never sold to unauthorised third parties. All data is stored with appropriate technical and organisational security measures.
Ace333 is firmly committed to promoting responsible gambling practices among all Members. Gambling should be an enjoyable form of entertainment and must never be pursued as a means of generating income or recovering financial losses.
The Platform is strictly restricted to players aged 21 and above. Ace333 provides the following responsible gambling tools to all Members:
For further information on responsible gambling tools and external support services, please visit our dedicated Responsible Gambling page.
Ace333 reserves the right to amend, update, or replace these Terms & Conditions at any time. Where changes are material, Ace333 will endeavour to notify Members via email or through a prominent notice on the Platform prior to the changes taking effect. The "Last Updated" date at the top of this page will be revised accordingly.
Your continued use of the Ace333 platform following the publication of revised Terms constitutes your acceptance of those revised Terms. If you do not agree to the revised Terms, you must cease using the Platform and may request Account closure by contacting Ace333 support.
If you have any questions, concerns, or disputes relating to these Terms & Conditions, please contact the Ace333 support team. Our team is available 24/7 via live chat on the Platform and can assist in English, Bahasa Melayu, and Chinese.
Email (no reply): [email protected]
Live Chat: Available 24/7 directly on the Ace333 platform. Average response time via live chat is 3–5 minutes.
These Terms & Conditions were last reviewed and updated on 1 January 2026. Ace333 is the operating brand under applicable international gaming regulations. All rights reserved.
Ace333's Terms & Conditions are designed to protect both our Members and the integrity of the platform. Here is a quick summary of the key protections they provide.
Our terms set out clear obligations for safeguarding your credentials and the steps Ace333 takes to protect your Account from unauthorised access, fraud, and identity theft.
We clearly define withdrawal processing times, KYC requirements, and the conditions under which funds are eligible for payout — so you always know when and how to expect your winnings.
All wagering requirements, game contribution rates, bonus expiry windows, and maximum bet conditions are clearly stated — no hidden clauses, no surprises when you come to withdraw.
Our terms establish a clear process for raising disputes with Ace333. All disputes are handled by our 24/7 support team, with escalation procedures available for unresolved matters.
The prohibited conduct provisions protect all Members from cheating, collusion, and bot usage — ensuring a fair gaming environment for every player on the Ace333 platform.
Our terms codify Ace333's obligation to provide deposit limits, self-exclusion, and responsible gaming tools — reinforcing that player wellbeing is not optional, it is a core platform requirement.
Our 24/7 support team is always available to clarify any aspect of these Terms & Conditions. You can also explore our FAQ for quick answers to the most common questions.
For players aged 21 and above only. Please gamble responsibly.